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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kristyna

June 11, 2026

5  out of  5
rating by Kristyna
"Erika Canales was incredibly kind, patient, and knowledgeable throughout the entire process. As someone who felt overwhelmed and unfamiliar with auto insurance, I truly appreciated how thoroughly she explained my options and answered all of my questions without judgment. She made the experience quick, easy, and stress-free. Her professionalism and genuine willingness to help made a lasting impression!
She was thorough, patient, and took the time to answer all of my questions with kindness.
The process was quick, easy, and informative, and I left feeling confident and happy with my new policy. Ask for Erika!"
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Luis Vignolo

June 6, 2026

5  out of  5
rating by Luis Vignolo
"I am always, I mean always busy. Work, appointments, gym, grocery shopping, etc., it just seems like there isn't enough time to just relax. Maybe 2 hours when I get home if that and then to bed and up at 4:30am and do it all over again. Groundhog day! That being said, for me to sit down and write a review for ANYONE, it must be a real good reason or real bad. In this case my hats off to John Edgar's State Farm Insurance/Finance in Chino. I am a very Loyal Customer, Friend, Employee, as long as I am treated nice, I usually do not mooch about price. I was in retail for Automotive business and other retail for many years. I learned from every single type of Customer you can imagine. OK, on with this, I have been a John Edgar State Farm Customer for ??? 6 years or so and I could not recommend or say enough Positive things about them. Joyce Zazueta is the Amazing, Cheerful and Professional Agent that always takes care of me, whether it's a visit at the office or a phone call, when and if I leave her a message, she always calls back within a reasonable time ( I know I'm not the only Customer ) with Good news or a way to find a solution to WHATRVER it is I need with my Insurance. I have a car and a Harley. Now talking price, ( I do have a great Driving record ) Nobody can match it, thats including the Tremendous Service I get, either by phone, E-mail or in person, yes, i talk to a Real person with a smile and maybe a few laughs! That's my Insurance Agent. She's the Absolute Best. I totally recommend them! You'll get the Awesome Company of State Farm backing you, and out of this World, top quality Service! A No Brainer folks. Yes, you might find a tad Cheaper with some others but good luck if you do and let me know what Service you'll get, AI!! Please hold, a Customer representative will be right with you, 40 minutes later. I called others because WE are living through some very difficult times, and I assure you, I got nothing but a headache. Hope this helps. Thank you"
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Floyd Williams

May 28, 2026

5  out of  5
rating by Floyd Williams
"After having trouble viewing my recently established policy and making my payment I contacted Erica at John Edgar's office. She was patient and thorough, in a word she was extremely helpful in resolving my issues."
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Anthony Rivera

May 15, 2026

5  out of  5
rating by Anthony Rivera
"John is a awesome agent I was in a big bind and he help quick fast I told him what I was looking for at a good price 😀 thank you John my new insurance guy im lock in for the long run"
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Brithney Buchanan

April 24, 2026

5  out of  5
rating by Brithney Buchanan
"Erika is helpful and informative"
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Maria Robiso

April 18, 2026

5  out of  5
rating by Maria Robiso
"I highly recommend Reean for anyone looking into life insurance. She is professional, knowledgeable, and takes the time to understand your needs."
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Catherine M

April 15, 2026

5  out of  5
rating by Catherine M
"My husband and I had the pleasure of working with John Edgar, Jr. Super quick, efficient, and helpful with both auto and home insurance. And much better rates than our previous insurance company."
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Joel Piltch

April 15, 2026

5  out of  5
rating by Joel Piltch
"I highly recommend Reean for any life insurance needs. The service was excellent, and they were extremely accommodating throughout the entire process."
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julie zick

April 14, 2026

5  out of  5
rating by julie zick
"Thanks Vanessa for all help."
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Cristina Padilla

April 6, 2026

5  out of  5
rating by Cristina Padilla
"Great Customer Service. Thank you! Joyce. Your help is greatly appreciated."
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James Young

March 27, 2026

5  out of  5
rating by James Young
"強力推薦
服務好、又專業"
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Danny Klee

March 7, 2026

5  out of  5
rating by Danny Klee
"Great place"
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Mj Finstrom

February 27, 2026

5  out of  5
rating by Mj Finstrom
"Erika spent a lot of time answering questions and going over different options for car insurance. She was very friendly, patient and easy to work with. Great customer service. Thank you!"
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Debbie Clark (Sunshine)

February 24, 2026

5  out of  5
rating by Debbie Clark (Sunshine)
"Stare Farm I s my go to Insurance company for my entire life of 64 years. They are friendly and competent and honest."
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Javier Avelar

February 24, 2026

5  out of  5
rating by Javier Avelar
"Great customer service, very helpful. Always available to answer your call"
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Blair Miller

February 20, 2026

5  out of  5
rating by Blair Miller
"Excellent service. Give Erika a raise!"
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Mark W

January 27, 2026

5  out of  5
rating by Mark W
"Always on there game"
We responded:
"Mark, thank you for the great review!"
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Zaida Guerrero Huerta

January 18, 2026

5  out of  5
rating by Zaida Guerrero Huerta
"I love the pleas"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Me Yoo

January 18, 2026

5  out of  5
rating by Me Yoo
"Excellent service and perfected customer service professionalism"
We responded:
"Thanks so much for the fantastic rating, Me! We are so glad you had a positive experience with us here on State Farm Agent John Edgar’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Ryan Crane

January 18, 2026

1  out of  5
rating by Ryan Crane
"Too busy"
We responded:
"Ryan, Thank you for letting us know about your recent experience. We completely understand your frustration and apologize for not promptly resolving your concerns. We hope you will consider visiting us again so we can turn your experience around. Kindest regards, John Edgar"
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CardTurtlez

January 18, 2026

5  out of  5
rating by CardTurtlez
"Was a great help"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent John Edgar’s Team. "
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Jesse Ruvalcaba

January 18, 2026

5  out of  5
rating by Jesse Ruvalcaba
"Cool"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Jialin Dai

January 18, 2026

5  out of  5
rating by Jialin Dai
"Great service"
We responded:
"Thanks so much for the amazing review, Jialin! We really appreciate your support here in Chino Hills . If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent John Edgar’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Chino Hills . "
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John Fallon

January 18, 2026

5  out of  5
rating by John Fallon
"Let's go StateFarm!!!"
We responded:
"Thank you for taking the time to leave such a great review, John. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Maylene Diep

January 17, 2026

5  out of  5
rating by Maylene Diep
"amazing!"
We responded:
"Thank you so much for the 5-star rating, Maylene! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "